Just like in any business we get lots of calls from potential customers who all seem to ask the same questions over and over again. Will my elliptical fit under a 7′ ceiling in my basement? If I put my treadmill in the garage and it is humid will it void my warranty? bla bla bla. But there is one issue that bugs me and it has something to do with our business model.
Yowza was founded based on the idea that a truly factory direct business model can save consumers hundreds or even thousands on their purchase. But, by selling direct we are eliminating the retail showrooms where folks may want try out the unit. We do explain that we have a 60 day in-home trial period where you can return the machine if you don’t like it for a full refund. But considering the return shipping cost
and size of our products, that can be a daunting task.
So I’d like to float the idea of starting a “Happy Yowza customer 10 minute demo program” the idea is that Yowza customers could voluntarily sign on to allow potential customers to come over and try our machine in a home setting for roughly about 10 minutes. The “happy customer” who provides the demo will get some sort of compensation for this service. We have talked about things like paying $50 for every demo that results in a sale, or giving a discount up front with the purchase if you sign onto the demo program. To be honest, I am open to any and all suggestions as this exercise is just to see how the folks feel about such an idea.
So please take the time and comment on this post with any feedback that you may have. Also understand that Yowza Fitness will respect your privacy and never give out your contact information unless you have asked us to.
Best Regards,
Joe Alter
